All users are strongly encouraged to thoroughly review this Privacy Policy. By clicking on options like "Register", "I Accept Credit MS's Privacy Policy", "I Agree to My Personal Data Being Collected, Used, Disclosed, Stored, Transmitted, and/or Processed as Described in Credit MS's Privacy Policy" on the Credit MS registration page, or during the use of our services or access to the platform, you affirm that you have read, understood, and agree to the terms outlined in this Privacy Policy regarding the handling of your personal information.
1. Loan Partner Details
Our Loan Partnering Framework: In line with our commitment to providing top-notch loan and credit solutions, Credit MS carefully selects its loan providers. We prioritize transparency and wish to share detailed information about these partners with you.
Affiliated Loan Provider Insights:
Name: ROYAL YOHOO LENDING INVESTORS CORPORATION
License & Regulation Compliance:
SEC Registration: CS201906145
Authority Certificate No.: 2940
Contact Information:
Support Email:
[email protected]
Phone Contact: 9954501425
Physical Address: 30th Floor Antel Global Corp Center 3 Julia Vargas Avenue, Ortigas Pasig, Metro Manila, 1600 Philippines
2. Understanding Your Rights with Credit MS
Contact us at
. for any questions or to assert your rights under data protection law.
Notification and Consent: We commit to informing you about the nature of data we collect, the purposes for its use, our sharing practices, and the rights you hold. Find these details in the Credit MS App and within our Privacy Policy.
Access to Information: You are entitled to request access to your data within our custody. Access may be limited in certain circumstances to safeguard the rights of others or adhere to legal prohibitions.
Data Correction: If inaccuracies in your data come to your attention, you may seek corrections, subject to provision of evidence validating the changes.
Deletion of Data: Your right to "be forgotten" allows you to request the erasure of your data when its retention becomes unnecessary.
Processing Restrictions: You may ask for a suspension in data processing if you contest its accuracy or the lawfulness of our processing activities.
Portability of Data: Upon request, we can arrange for your data to be transferred to you or another party in a standardized format, based on your consent or as part of our contractual obligations.
Objection to Processing: You have the right to oppose data processing based on legitimate interests.
Filing Complaints: If you perceive a breach of your data rights, you have the right to complain to the appropriate regulatory authority, including the National Privacy Commission of the Philippines. It's important to understand that in some instances, legal considerations or obligations may prevent us from accommodating your request.
3. Privacy and Data Handling Policy at Credit MS
Data Management and Sharing Consent
The Borrower authorizes Credit MS to use their information for ongoing assessment of creditworthiness and to ascertain eligibility for further financial or consumer services. This includes potential offerings from Credit MS or through external services, requiring comprehensive evaluation of the borrower's financial standing.
Credit MS is committed to the non-disclosure of personal data, in accordance with applicable laws, except where sharing is necessary for service provision. Limited data sharing for research purposes is conducted under stringent privacy measures, aiming for the anonymization of such data before sharing with research entities.
By engaging with Credit MS's services, borrowers permit the sharing of their data under stipulated conditions to:
The Credit MS's wide-ranging network, including affiliates and specialized third-party providers, under executive supervision;
Financial intermediaries and institutions, credit agencies, and parties involved in fraud detection, offering essential support services;
Third-party organizations assisting in the collection of outstanding debts or in the provision of technological and cloud services;
Government and regulatory bodies in cases of legal compliance, tax obligations, or significant corporate transitions like mergers or acquisitions;
Other necessary parties, under the premise of legal requirements, agreement enforcement, or ensuring the safety and rights of Credit MS and its stakeholders.
Adherence to this policy ensures that Credit MS maintains a high standard of privacy and data protection, in line with legal requirements and service enhancement goals.
4. Credit MS engages in the collection and oversight of:
Identifying particulars such as your legal name and date of birth;
Inputs from your loan application, detailing your financial situation, current employment, purpose for the loan, and mobile device specs;
Communication methods, including your postal address, phone number, and email address;
Borrower-specific information, encompassing SSS numbers, employment history, personal and emergency contacts;
Your mobile device's technical specifications, like device ID, operating system, settings, account details, carrier, and network specifics, as well as display features;
The sources of such information (herein referred to as "Info") include:
Installation of the Credit MS software or when expressing interest in a loan service;
Direct dealings with our team, whether through customer service or loan consultations;
Credit reporting agencies that cross-check your Info with external databases for verification or fraud prevention purposes;
Collecting and managing your Info is vital for the provision of Credit MS's services or to fulfill legal prerequisites. Collection without your explicit consent only occurs when absolutely necessary.
5. The Way Credit MS Employs Your Information
To ascertain your qualification for loans and services, analyzing financial stability and suitability for service enhancements.
Management of loan agreements, ensuring efficient processing and execution of financial obligations.
Identity verification to ensure the reliability of client data.
Implementation of measures to safeguard against fraud and secure service integrity.
Upgradation of Credit MS's service portfolio to better meet user needs.
Tackling of any operational issues experienced by clients.
Compliance with legal mandates focusing on client authentication and financial crime deterrence.
Distribution of promotional content, subject to your acceptance.
Communication about service advancements and news.
Cooperation with credit validation and fraud mitigation partners.
Customer service excellence and engagement through selected communication modes.
Grounds for Processing Client Data:
Leveraging legitimate interests for service enhancement and operational efficiency.
Adhering to our contractual commitments to you, including addressing inquiries pre-agreement.
Processing based upon your explicit approval for certain data handling procedures.
6. Retention Period of Personal Data by Credit MS
Credit MS ensures that your personal information is retained solely for as long as necessary to fulfill the purposes of our Privacy Policy. This includes a period deemed reasonable for the provision of our services and offerings. Beyond these objectives, your Data may be stored longer if required by legal obligations, allowed under applicable laws, or as necessary to support potential legal claims or defenses.
7. Stop Receiving Promotional Information
If you decide to stop receiving any form of marketing or promotional information from us, please notify us by email or phone. We are committed to processing your request in a timely manner and will no longer send you such information, and we respect your right to opt out of these communications.
8. The Impact of Not Sharing Personal Information
You are under no obligation to provide us with your personal information or consent to its processing. Should you choose to withdraw your consent or not provide the necessary data, please be aware that this may affect our capacity to deliver our services to you effectively. Consequently, this may lead to the termination of our services to you, as allowed by law. Notwithstanding, we may retain your information based on legitimate interests as defined by law, especially in scenarios where outstanding financial obligations exist, to facilitate ongoing collection activities.
9. Facial Recognition Data Handling Consent
Consent for Collection and Use of Facial Recognition Data
As a part of our dedication to maintaining the highest level of account security and authenticity, this application integrates facial recognition technology during our Know Your Customer (KYC) procedures. Below is a breakdown of our approach to managing facial recognition data:
Collecting Facial Recognition Information: Our process involves collecting data related to your facial features and biometric identifiers. This step is essential for identity verification and safeguarding your account against unauthorized access.
Purpose Behind Using Facial Data: The sole use of the collected facial data is to perform KYC verifications, ensuring that each account is genuine and protected. This data will not be exploited for commercial aims outside of this context.
Privacy and Sharing of Facial Data: We assure you that your facial data remains confidential and will only be shared under legal compulsion or with your direct consent.
Facial Data Security Measures: Comprehensive security protocols are in place to protect your facial data on our servers, ensuring its safety through stringent technical and organizational strategies.
Duration of Facial Data Retention: Your facial data will be retained solely for the period necessary to accomplish KYC verification purposes. Subsequent to this process, immediate measures will be employed to either delete or anonymize your data.
Your Rights Over Facial Data: You retain the right to review, modify, or request the deletion of your facial recognition data at any moment. For any inquiries or to exercise these rights, our privacy team is at your disposal.
By using this application, you acknowledge and consent to the outlined facial recognition data practices. Our commitment is to uphold your privacy and data security at all times.
For additional information or if you seek further explanation, please reach out to our privacy team. Your security and trust are our top priority as we strive to offer a secure and efficient service.
10. Consent and Delegation by Engaging with Credit MS App
Upon the installation and utilization of the Credit MS App, you consent to:
Adhere to the conditions of this Privacy Policy;
Allow Credit MS the authority to process your Information, which may span across personal, sensitive, and confidential data types as per relevant legislation, in alignment with the practices described in this Privacy Policy;
Affirm the truth and completeness of all Information you have supplied and commit to provide to Credit MS;
Grant Credit MS permission to undertake verification processes to confirm the accuracy of the provided Information;
Acknowledge Credit MS's requirement to share your Information with regulatory entities including but not limited to the Bangko Sentral ng Pilipinas, Anti-Money Laundering Council, and credit reporting bodies to meet statutory and legal duties.
11. Inquiry Channels and Policy Update Notifications
For inquiries or support, contact us at
.
To ensure our Privacy Policy reflects our latest privacy standards and practices, we periodically update this document. The current version, dated 04-23-2025, will be updated as necessary. Keep visiting this page to stay informed about our privacy practices.
